KFI Return / Refund Policy

Kappers Fabricating, Inc.

  • All returns must have prior authorization from KFI by calling customer service 877-346-2050.   
  • Returns must be received by KFI within 30 days of purchase.
  • We may require additional information to process a return, including pictures, invoices, shipping information, etc…
  • The customer is responsible for any and all return shipping charges unless we shipped an incorrect or defective item (which will be determined by KFI).  
  • A 20% restocking fee will be deducted from the refund.
  • Cost of original shipping will be deducted from refund.
  • Items must be returned to KFI in NEW condition.  
  • Refund will be denied if the products has been used, modified, or installed.
  • Refund will be denied if there are missing parts, accessories, hardware, or documentation.

Support Documents:

 Alternate Winch Wiring Diagram 

 Contactor Trouble Shooting Guide

 Synthetic Rope and Cable Install

 Winch Motor Trouble Shooting Guide

 Winch Motor Lead Rotation Instructions

 Winch, Mini-Rocker, Hand Remote and Contactor Wiring Instructions 

 Wireless Remote Re-Sync Instructions

 Quick Connect Wiring Layout


© 2017 Kappers Fabricating, Inc.  1-877-346-2050